Actel
Support

Actel is dedicated to providing excellent support to their customers, from online technical support to training. Please review the following areas of Actel support:

For technical support, contact us via email, phone, or the web.

   Email: tech@actel.com
   Phone (NA): 800.262.1060
   Phone (Int'l): +1 650.318.4460
   Web: www.actel.com/mycases

My Cases
Actel customers may submit and track technical cases online by going to My Cases. Review Failure Analysis guidelines.

For technical support on RH and RT FPGAs that are regulated by International Traffic in Arms Regulations (ITAR), contact us via the email or phone listed below. Alternatively, within My Cases, select Yes in the ITAR dropdown list. For a complete list of ITAR-regulated Actel FPGAs, visit the ITAR web page.

   Email: tech_itar@actel.com
   Phone (NA): 888.988.ITAR
   Phone (Int'l): +1 650.318.4900

For non-technical support, contact us via email or phone.

   Email: customer.service@actel.com
   Phone: +1 650.318.2470

Distributors can request an Returned Material Authorization (RMA) through the Online RMA. Customers who purchased products directly from Actel should contact their local sales office.

Search for documentation and web pages with specified parameters and search results customizations.

Search for answers to common technical questions, known issues, and FAQs about devices, software and tools.

View Actel's pre-recorded webcasts and demonstrations about our latest products.
 

Download FREE training modules to learn about the design and production flow and other training resources.

Read Actel's Product Change Notices (PCN), Product Discontinuation Notices (PDN), and Customer Notifications.

Sign up for bi-monthly emails with the latest product documentation updates based on your customized product selection.